UpDog Privacy Policy

UpDog ("we," "our," "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our uptime monitoring services, website, or related tools.

1. Information We Collect

  • Account Information: When you register, we collect your name, email address, and password.
  • Monitoring Data: We collect technical data such as site uptime, availability, and performance metrics from endpoints you configure.
  • Usage and Logs: We store logs of system activity, including IP addresses and timestamps, to ensure system security and stability.
  • Cookies: Our website uses cookies to maintain sessions and measure analytics performance.

2. How We Use Your Data

  • To provide and improve UpDog’s monitoring services.
  • To send service notifications, such as alerts or account updates.
  • To communicate important operational or policy changes.
  • To ensure legal and security compliance.

3. Data Retention

We retain your personal and monitoring data for as long as your account remains active or as necessary to provide our services. You may request deletion of your account and associated data at any time.

4. Sharing of Data

We do not sell your personal data. We may share data only with trusted third-party providers (such as hosting, email, or analytics platforms) that are bound by confidentiality and data protection agreements.

5. Your Rights

Depending on your location, you may have rights under privacy laws such as GDPR or CCPA, including the right to access, correct, or delete your data. To exercise these rights, contact us at support@updog.com.

6. Security Measures

We implement technical and organizational safeguards to protect your information against unauthorized access, loss, alteration, or misuse. However, no method of transmission over the internet is fully secure, and we cannot guarantee absolute protection.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational or legal updates. Changes will be posted on this page with an updated date.

8. Contact

For any privacy questions or concerns, please contact us at support@updog.com.

Last updated: October 9, 2025